Why is video call not working?

Traditionally, many mobile network operators offered video calling services directly over their networks. However, this scenario has evolved, with most operators discontinuing support for this feature.

The Current State of Network-Based Video Calls

In recent years, the landscape of network-based video calling has undergone significant changes. Traditionally, many mobile network operators offered video calling services directly over their networks. However, this scenario has evolved, with most operators discontinuing support for this feature.

Why Are Network-Based Video Calls Disappearing?

1. Technological Shifts: With the advent of high-speed internet and advancements in mobile technology, users have increasingly preferred internet-based video calling apps such as Zoom, WhatsApp, and Skype. These platforms provide higher quality and more reliable video calls, leveraging data rather than traditional cellular networks.
2. Operational Costs: Maintaining infrastructure for network-based video calls is costly for operators. As the demand for these services dwindled, it became economically unviable for many operators to continue supporting them.
3. Regulatory and Standardization Issues: Implementing standardized network video call protocols across different regions and networks posed challenges, leading to inconsistencies and a less than optimal user experience.

The Situation with Major Operators

• Vodafone and Airtel: These leading telecom operators have stopped supporting network-based video calls. The shift in user preference towards app-based solutions and the high cost of maintaining the necessary infrastructure have driven these decisions.
• Jio: In contrast, Jio continues to support network-based video calls. Jio's infrastructure, designed from the ground up with a focus on next-gen technology, allows it to provide this service efficiently. However, even Jio faces challenges in a market increasingly dominated by internet-based video communication.

Global Perspective

On a global scale, network-based video calls have seen a decline. Countries with advanced telecom infrastructures have largely moved away from these services in favor of internet-based solutions. The flexibility and enhanced features offered by apps make them a preferable choice for consumers.

Jolt's Commitment

Despite these industry-wide shifts, Jolt remains committed to providing the best possible communication solutions to our users. We recognize the value that video calling adds to our service and understand the inconvenience its absence may cause.

1. Exploring Alternatives: Our team is actively researching and exploring alternative technologies to integrate video calling into Jolt. This includes leveraging VoIP (Voice over Internet Protocol) and other data-driven solutions to ensure that our users can enjoy seamless video communication.
2. Collaborating with Partners: We are in discussions with various technology partners to find viable solutions that can be implemented within the existing Jolt framework.
3. User-Centric Approach: Our priority is to ensure that any new feature we introduce meets the high standards of quality and reliability that our users expect. We will continue to gather feedback and work towards a solution that aligns with user needs.

Conclusion

The transition away from network-based video calls marks a significant shift in the telecommunications landscape. While operators like Vodafone and Airtel have discontinued support, Jio remains an exception. Globally, the preference for app-based video calls is clear. At Jolt, we are dedicated to adapting to these changes and will strive to reintroduce video calling through innovative and reliable means as soon as possible.

Thank you for your understanding and continued support.